Privacy policy
Information We Collect
- We collect information when you interact with our website or services, including:
- Personal Information: Name, email address, phone number, billing/shipping address, payment details (securely via our payment partner).
- Transactional Data: Order history, returns/exchanges, purchase preferences.
- Technical Data & Cookies: IP address, device information, browser type, browsing behavior, and cookies for analytics and site functionality.
How We Use Your Information
- We use your information for the following purposes:
- To process and fulfil your orders.
- To send order updates, delivery notifications, and customer support communications.
- To personalise your experience and display relevant recommendations/offers.
- For marketing communications with your consent (e.g., emails, SMS).
- To analyse and improve our website and services.
Data Sharing
- We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers & Partners: Courier/logistics companies, payment processors, analytics providers.
- Legal Authorities: If required by law, regulation, or legal process.
- All partners are bound by confidentiality and security obligations.
Security Measures
We implement industry-standard security practices including encryption, secure servers, and access controls to protect your data. However, internet transmission is not completely secure — we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access or request a copy of your personal data we hold.
- Request correction or deletion of your personal data.
- Opt out of marketing communications.
- To exercise these rights, contact us at support@laarc.in.
Cookies & Tracking
We use cookies and similar technologies for essential site functionality and analytics. You can manage cookie preferences through your browser settings.